Work with us...

 You know what's great about a growing biz? Job opportunities baby! 

  We are looking for team members that will thrive in a culture focused on belonging, accountability, creativity, authenticity and doing our best. Sound like you? We would LOVE to hear from you!

If one of the positions below sounds like you, please apply by sending your cover letter, resume and any additional materials requested in the job posting to pickme@sageandclare.com. 

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CUSTOMER EXPERIENCE MANAGER (FULL TIME)

Do you look for any opportunity to exceed customer expectations? Do you thrive in a fast-paced environment? You know, the one where you are working on process improvements one minute, unloading a container (yippee, it’s here!) the next and then also focusing on coaching the team at the same time? Well, we have the job for you!

We're looking for someone with a minimum of 4 years experience in a customer service role with management experience (read: team members naturally look to you for guidance and support) & preferably some experience working in a warehouse.

Stock management is second nature (like, you are always triple checking inventory and looking for opportunities for process improvement) and you enjoy jumping in to help the team picking & packing orders as needed to send out to lovely customers, ensuring accuracy with an extra quality check before sealing up the package (did we mention we have the *best* customers?)

Safety is a top priority for you, and you understand the requirements to ensure the team operates within OHS guidelines at all times.

You love digging into customer feedback and work to understand the experience from their perspective to develop strategies and processes to meet their needs. And you know exactly the right metrics to measure and reward the team to ensure top performance (be clear, be consistent, celebrate successes is how we like it!).

A born leader, team members gravitate to you for advice and support. Honesty, values, and integrity are non-negotiable and you have that natural ability to build rapport and make people feel at ease.

You can't wait to identify & implement process improvement ideas, your organisational skills are out of this world and your tenacious work ethic is second to none.  

***Please review the full job description here before applying to ensure you meet all the requirements for the role**

What you'll need: 

  • 4+ years in customer service role required, preferably in the homewares industry
  • Experience working in a similar warehouse environment is highly favoured
  • Team management experience required
  • Demonstrated expertise defining & measuring key performance metrics
  • Experience working on a Mac & in Shopify preferred
  • Excellent technical troubleshooting skills for standard office equipment (laptops, printers, etc)
  • Demonstrated excellent interpersonal, listening, communication (written and verbal) and problem-solving skills essential
  • Demonstrated positive and engaging communication style in customer communications
  • Demonstrated ability to multi-task, organise personal workflow, prioritise and manage time efficiently while working in a fast-paced environment

What you'll need to send us:

  • Your cover letter (did we mention we looooooove these? Mostly 'cos it tells us how much you've researched our brand and *get* us)
  • Your resume / CV highlighting your relevant experience
  • Send to pickme@sageandclare.com

NB: This is a full-time position located in our Bayswater, Victoria office. This position is an in-house position only and open to candidates who live in Melbourne. 

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TEXTILE DESIGNER (FULL TIME)

Do you dream in pattern and colour? Do you love scouring for new materials and techniques that’ll inspire you to create original + fresh designs? And can you keep things on schedule and organised while working across multiple projects?

We're looking for someone with a minimum 2 years experience in all things textile design (think homewares and apparel) with some killer project management and design expertise. You will need a strong knowledge of design principles and Mac + Adobe Creative Suite skills. 

Being proactive in your approach, the documentation and organisation side of the collection design process has you equally intrigued and shows off your best skills. Managing multiple priorities on a deadline comes naturally to you (creative hat on, switch to scheduling hat on, switch to documentation hat on. All in a days work!) and doesn’t worry you. You got this!

You are a creatively driven individual with solid experience creating prints, patterns and developing new product ideas. The Sage x Clare aesthetic and ethos genuinely excites you and you are full of ideas on how to bring it to life across textiles and apparel products.

A strong communicator, you can build rapport with our Melbourne based team and our India based production team with ease. Your strong work ethic and values shine when collaborating and working with others, helping you to overcome any obstacle. 

Team player is your middle name and your ability to be a self-starter and highly motivated while remaining flexible and proactive in a fast paced environment is where you thrive. 

***Please review the full job description here before applying to ensure you meet all the requirements for the role***

What you'll need: 

  • Demonstrated experience in a similar textile design role, preferably within Apparel, with a strong knowledge of design principles
  • Relevant degree / qualification in Textile Design
  • Strong knowledge and experience in working with Mac + Adobe Creative Suite including Illustrator, Photoshop and InDesign
  • Experience with Shopify strongly preferred 
  • Demonstrated understanding of the elements of fashion and textile design
  • Innovative and highly talented: your portfolio is full of inventive designs, and you enjoy developing initial ideas to sketches
  • An expert eye for detail, design, and accuracy
  • Technical garment skills preferred - including experience in pattern making, size grading and technical drawings
  • Understanding of end-to-end design process from design concept through to production

What you'll need to send us:

  • Your cover letter (did we mention we looooooove these? Mostly 'cos it tells us how much you've researched our brand and *get* us)
  • Your resume / CV highlighting your relevant experience
  • Three folio pages that you feel best represent your ability to meet the requirements of the role
  • Send to pickme@sageandclare.com

NB: This is a full-time position located in our Bayswater, Victoria office. This position is an in-house position only and open to candidates who live in Melbourne. 

 

 

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WAREHOUSE ASSISTANT (CASUAL)

We are a small homewares & lifestyle brand and the order fulfilment process requires computer skills using a Mac computer. Our warehouse is open Monday-Friday, 8am-5pm so work schedules will be within these hours.

  • Must have experience with & be able to operate Mac computer for order fulfilment
  • Ensure orders are processed efficiently and that the delivery of materials meets customers’ expectations and business timelines
  • Manually pick items (walk the warehouse) according to the order form
  • Inspect items to ensure they’re not damaged or faulty
  • Pack item according to specified packing guidelines
  • Ship and fulfil customer orders in Inventory system using computer
  • Maintain safe and clean work environment by keeping shelves, inventory space and work stations neat; sweep and vacuum
  • Organise warehouse and work area for orderliness at all times
  • Wear the proper safety equipment & follow all safety protocols for lifting and operating in a warehouse
  • Communicate and collaborate with other team members
  • Ensure that internal delivery processes are adhered to
  • Identify errors and eliminate root cause using robust countermeasures; sustain the corrective actions to eliminate repeat issues
  • Ensure all stock movements are recorded in the inventory system to ensure accuracy
  • Liaise with customers, suppliers and transport companies as and when required in a timely manner
  • Ability to be resilient, assertive, optimistic and open to change
  • Good understanding of customer deliverables and the impact failure/cost of poor quality
  • Assist with receiving, unloading, counting and stocking physical inventory in the warehouse (ability to lift up to 15kgs)
  • Other duties and responsibilities as assigned by Manager to assist the team and business.

***Please review the full job description here before applying to ensure you meet all the requirements for the role**

What you'll need to send us:

  • Your cover letter (did we mention we looooooove these? Mostly 'cos it tells us how much you've researched our brand and *get* us)
  • Your resume / CV 
  • Send to pickme@sageandclare.com

NB: This is a casual position located in our Bayswater, Victoria office. This position is an in-house position only and open to candidates who live in Melbourne.